Terms & Conditions
These Terms & Conditions outline the rules and expectations for using our services and website. By booking an appointment or engaging with our brand, you agree to the following:
1. Appointments
All appointments must be booked in advance. We kindly ask clients to arrive on time to ensure the full experience. Late arrivals may result in reduced service time or rescheduling.
2. Cancellations & Rescheduling
To respect our time and other clients, we require at least 24 hours notice for cancellations or changes. Cancellations made without sufficient notice may be subject to a fee. Repeated no‑shows may affect future bookings.
3. Payments
Payment is required at the time of service. We accept the payment methods listed on our website or booking platform. Prices may change without prior notice, but confirmed bookings will honour the rate at the time of scheduling.
4. Service Quality
We take pride in delivering refined, minimalist, high‑quality nail services. If you experience any issues with your service, please contact us within 48 hours so we can review and address your concern.
5. Health & Safety
For the wellbeing of all clients, please inform us of any allergies, sensitivities, or medical conditions that may affect your service. We reserve the right to decline services if they may compromise your health or the safety of others.
6. Personal Belongings
Clients are responsible for their personal items during appointments. We are not liable for lost or damaged belongings.
7. The right to refuse treatment
We reserve the right to refuse treatment if a service is deemed unsafe, unsuitable, or if health, hygiene, or abusive behaviour arise. This ensures the wellbeing of both clients and staff, and allows us to maintain a calm, professional environment.
8. Website Use
All content on our website including text, images, branding, and design is owned by us and may not be copied, reproduced, or used without permission.
9. Privacy
We respect your privacy and handle your information with care. For details on how we collect and use data, please refer to our Privacy Policy.
10. Changes to Terms
We may update these Terms & Conditions at any time. The most current version will always be available on our website.
11. Contact
If you have any questions about these Terms & Conditions, please contact us directly.